Designation: Process Associate
Roles & Responsibilities:
- Be active in responding promptly and effectively to any customer enquiries and issues via call, email, or chat, ensuring high levels of quality and satisfaction.
- Carefully enter, update, and manage records across multiple profiles and databases.
- Troubleshoot customer issues, provide better actionable solutions, and escalate complex issues to senior support teams as required
Must Have Skills:
- Good written communication skills, especially for call, email, and chat support.
- Graduates should be a fresher who passed out between 2024 and 2026.
Basic Qualifications:
- Bachelor’s degree in any discipline is preferred.
Job Location: Sholinganallur
Shift Timings: US Shift Timings
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