Job Position Summary
HRS Learning & Talent Support Services Associate Analyst – Deloitte Support Services India Private Limited
Work the candidate will do.
As part of this team, the candidate will be responsible for:
- Adding classes to the Deloitte LMS and processing all scheduled reports
- Distributing electronic training materials and pre-work;
- Closing classes and processing of post-course evaluations and feedback;
- Ensuring all system-related activities or updates are completed accurately within time deadlines and in line with procedural guidelines;
- Ensure compliance with appropriate Records Protection legislation at all times
- Working within Service Level and Operational Level Agreements;
- Administration of other Learning Support Services processes as required
Key skills required
- The successful candidate will be able to demonstrate a professional, friendly and approachable manner
- They should also be able to work using their own initiative.
- Enthusiastic and eager to learn new technologies.
- Committed to working with their team to maintain a positive team spirit.
- Good listener with a calm manner and the ability to ask effective questions.
- Able to communicate in writing at all levels, displaying good email etiquette.
- Required to always project a professional image of the Practice Support Services and show an interest in the external industry.
- Must be able to demonstrate a logical approach to problems.
- Can act with urgency when necessary.
- Is open, receptive, and adaptable to change.
- Demonstrates integrity and a can-do attitude.
Work Location: Hyderabad
Shift Timings: 2 PM to 11 PM
Qualifications
Required:
- Graduate degree
- 0-1 years of work experience in learning administration, back office service operations, customer service operations
- Proficient in the use of Microsoft Office applications
How to Apply?
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