
Job Description
An Associate in this job is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly, and make the best use of human judgment in combination with the tools and resources to indicate the activity captured in the video. They are expected to validate or mark the location of product through a tool while maintaining the highest level of accuracy. This process helps in maintaining the fulfillment center’s stow quality. This is an operational job. Under general supervision, the Associate performs precise and thorough video/image audits with a high degree of accuracy and speed, thus aiding defect reduction.
Roles & Responsibilities
The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity), and right/acceptable practices. Associates are required to take breaks at the pre-defined slots and confirm that 6.8 to 7 hours’ time per day is spent answering the videos. Associates who are hired to work from home should maintain (1) an ergonomic workspace, i.e., table, chair & sufficient lighting (2) workspace/work related records shouldn’t be accessed by anyone other than the employee.
The Candidate Is Expected To Demonstrate
- Willingness to work in a non-tech job for a contract duration of 6 months.
- Ability to audit image/video/text based Jobs.
- Ability to identify details from blurry, less sharp videos and provide correct responses. Requires a high level of attention & focus on the screen.
- Willingness to work on incremental targets/goals on quality & productivity.
- Fast Pace of implementation & consistent performance.
- Ability to work in rotational shifts (including night shifts), remote teams, and exceptionally good team player.
- Readiness to come to the office for a few days (when required, applicable for associates working from home).
- Willing to switch ON laptop camera while on virtual meetings.
A Day In The Life
Associates work in a 24×7 environment with rotational shifts. Associates would be working in a 9-hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case the associate is working a night shift, a night shift allowance will be provided as per Amazon’s applicable work policy.
Weekly Offs
Rotational two consecutive days off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.
Basic Qualifications
- Bachelor’s degree
Preferred Qualifications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
How to Apply?
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