Hello everyone, Today we are going to see the Interview process & experience of a Zoho technical support engineer 2025. Here, I shared one of our subscriber interview processes who got selected. Thanks for sharing your experience. If any of you want to share your Interview Experience, just email me (sharmilanvipo@gmail.com).
Zoho technical support engineer 2025
April 5th, I went to a Zoho interview for a technical support engineer…..
I will share my interview experience
First round: Zoho technical support engineer
- email writing round
- They give us 10 MCQ regarding customer service
- Then they gave 2 scenarios and asked us to write 2 emails
- Over 200 people joined this round ( both freshers and experienced )
- After 1.5 hrs, they announced the results….50 people were selected for the next level interview, including me
Second round: Zoho technical support engineer technical HR interview
In this round, they asked individually regarding old experience ( as I have 3+ years of experience )
- 2 questions from networking (DNS, firewall )
- CV-based questions
- Why Zoho
- Question regarding Zoho products ( What u know about Zoho and its products )
- Good communication is a must
- In this round, out of 50, only 15 people selected
- I have also been selected in this round..
Third round: Zoho technical support engineer technical interview with the manager
The manager round will be the last round of the interview process.
- In-depth details on previous experience
- Why should we hire u
- Explain any 3 Zoho products
- Why did u choose Zoho
- What’s your expected salary
- Are u ok with night shifts
- Are u willing to relocate if needed
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