Razorpay Junior Analyst Jobs 2026-Job Details
| Job Detail | Information |
|---|---|
| Company | Razorpay |
| Official Position | Junior Analyst – Risk Management |
| Job Location | Bengaluru |
| Educational Qualification | Bachelor’s Degree |
| Experience Required | Freshers |
Razorpay Junior Analyst Jobs 2026 – Company Profile
Razorpay provides financial technology services covering payment processing and business banking. Its platform supports businesses in managing digital transactions and related financial operations. The company reports annualised transaction processing of more than $180 billion and has raised over $740 million from investors, including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures.
Several acquisitions have expanded Razorpay’s services across the fintech industry. Ezetap brought POS and offline payment capabilities, Curlec supported the company’s expansion into Malaysia, BillMe added digital invoicing, and POP introduced rewards-first UPI into its portfolio.
Razorpay identifies Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, and Challenging the Status Quo as its workplace values. Its culture also places importance on accountability, continuous learning, and collaboration.
Razorpay Junior Analyst Jobs 2026 – Risk Management Position
The Junior Analyst will help protect payment operations by examining transactions and merchant activity for potential fraud or other suspicious patterns. The position also covers payment discrepancies, customer complaints involving transactions, and chargeback cases.
Resolving these issues requires coordination with merchants, customers, partner banks, and Cybercell teams. Alongside case handling, the analyst is expected to identify opportunities to improve existing procedures and reduce financial losses.
Razorpay Junior Analyst Jobs 2026 – Responsibilities
- Identify transaction risks: Review payment transactions and merchant activity to detect possible fraud or suspicious behaviour, taking prompt action when necessary.
- Resolve payment discrepancies: Investigate customer-reported transaction issues and respond to queries arising from payment disputes.
- Coordinate chargebacks: Work with partner banks and Cybercell teams on chargebacks and customer disputes, supporting timely recovery and helping reduce losses.
- Handle customer and merchant enquiries: Communicate directly with the relevant parties to understand concerns and address their questions.
- Strengthen risk procedures: Provide suggestions for improving operational processes and limiting monetary losses.
Razorpay Junior Analyst Jobs 2026 – Qualification and Eligibility
Educational Background
A Bachelor’s degree is required. Freshers are eligible to apply for this position.
Familiarity with CRM Applications
Candidates should know customer support software or Customer Relationship Management (CRM) applications. Freshdesk is one example of a relevant platform.
Understanding of Chargebacks
Applicants should be familiar with key payment dispute concepts, including:
- The different stages or levels of a chargeback.
- Penalties associated with the arbitration stage.
- Technical chargebacks.
- Basic Visa and Mastercard guidelines.
- Reason codes used for fraud-related chargebacks.
Skills Required for the Position
Communication and interpersonal skills: Candidates should communicate effectively with different stakeholders and maintain a friendly, professional manner during phone and email interactions.
Listening and query handling: The ability to understand concerns, anticipate stakeholder needs, and work towards resolving enquiries is important.
Attention to detail: Applicants should be able to recognise unusual transaction patterns and suspicious activity while maintaining accuracy.
Organisation and multitasking: Strong organisational skills are needed to manage multiple tasks efficiently.
Razorpay Junior Analyst Recruitment 2026: At a Glance
Razorpay is offering a Junior Analyst – Risk Management position in Bengaluru for candidates with a Bachelor’s degree, including freshers. The work focuses on transaction monitoring, fraud identification, payment disputes, chargeback coordination, and improvements to risk-management processes.
Relevant knowledge includes CRM or customer support applications such as Freshdesk, chargeback stages, arbitration penalties, technical chargebacks, and basic Visa/Mastercard guidelines.
How to Apply for Razorpay Junior Analyst Jobs 2026?
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Click here to apply for this Recruitment >>> Razorpay Junior Analyst Jobs 2026 – Apply Link
Frequently Asked Questions
Can freshers apply for Razorpay Junior Analyst Jobs 2026?
Yes. The vacancy details specify that candidates with a Bachelor’s degree can apply as freshers.
Where is the job located?
The listed location is Bengaluru, Karnataka, India.
What does a Junior Analyst – Risk Management do?
The analyst monitors transactions and merchant activity, investigates potential fraud and payment discrepancies, handles customer disputes, coordinates chargeback cases, and recommends improvements to risk procedures.
What knowledge is expected from applicants?
Candidates should be familiar with customer support or CRM applications such as Freshdesk and understand chargeback stages, arbitration-stage penalties, technical chargebacks, and basic Visa/Mastercard guidelines. Communication, listening, organisation, and attention to detail are also important.
Is this a software engineering role?
No. The position described here focuses on payment risk, fraud monitoring, chargebacks, and dispute resolution rather than software development.
