ZOHO Hiring Technical Support Engineer
About Zoho
Product development and customer support of web-based services and products are the major investments of Zoho. Zoho asserts to serve over 60 million people globally with its products, of which the eponymous Zoho Office Suite is one. Zoho has a corporate lineage dating back to AdventNet Inc.
As a Technical Support engineer
Your tasks as part of the role are:
- Provide voice support to domestic and international clients via phone (Inbound and Outbound).
- Establish a relationship with customers through effective and assertive communication.
- Emphasis on customer satisfaction and first-time resolutions.
- Open up to the technical team in order to give quicker solutions to technical problems.
- Liaise with the technical content department to ensure the help module has no gaps.
- Must be ready to work night shifts.
Benefits
- Job Training
- Soft Skill Training
- Free Food
- Free Transport
- Gymnasium
- Insurance coverage in the field of health
- Day care
- Education Assistance
Work-life balance
The working week is normally Monday to Friday. The normal work day is about 8 hours, inclusive of a good working environment, good ethical values, and flexible work time.
Vibe and culture
Zoho is not only a company but also provides a healthy environment to its employees, thereby being away from home. The company is among the small number of companies that offer free meals to employees more than once in the course of working. The company is a large family; there exists a cordial relationship between coworkers and the management, and they also share in hands-on work to realize a collective vision. The atmosphere is relaxed, and this enables the workforce to enjoy what they are doing. Recruits and interns will find this rather comfortable.
How to Apply for TSE?
If you’re Interested, Kindly Click the Apply Now button below.
